CYA Documents
Protect Yourself From Tenants

The longer you’re in property management the more you realize that it’s sticky, often hostile, and sometimes even litigious. Over 35 years we’ve been burned many times by tenants and after the second or third time (we’re slow learners), we go back to the attorney and have them draft a document that prevents it from ever happening again. Blaming the property manager has reached an all-time high and isn’t going away anytime soon. So, understanding this reality, smart managers need to spend extra time, money and effort building and crafting documents designed to protect themselves, even from those they are trying to serve. We’ve pulled these documents from our archives and have listed them here for your review and individual download (or in packages by topic). We’ve laid them out in the Property Management Life Cycle categories to give the discussion some order.

Protecting yourself from tenants is what these documents are all about.

These documents are all in Word format (not PDF) so you can add your company name and tweak them to your model. Most were crafted for us by attorney Monica Gilroy in response to someone blaming, suing or terminating us over something we didn’t want to happen again.