PMA Module # 9 How To Keep Owners Out Of Maintenance

One of the property managers biggest challenges is “keeping owners out of maintenance issues.” Because they own the property they think they should have control over it and then owners try to control maintenance all kinds of bad things happen. In the early years of managing we felt owners needed to be involved with maintenance issues and as we scaled we figured out that their involvement created more chaos than we could stand. Our conclusion was “if we wanted to scale we had to Get Owners Out Of Maintenance.” Solving this challenge took some time, but ultimately we figured it out.

What you get in Module #9
With this package comes two crucial documents that Monica helped us prepare to “scare the bejesus out of the owner” and make them Want To Stay Out of Maintenance. And, training videos on exactly how to say this to the owner when onboarding and to retrain current owners to “stop trying to micromanage you.” Implement these strategies, documents and training videos and you’ll never fight this battle again.

These documents were created and tweaked by attorney Monica Gilroy and Robert Locke RMP, MPM and are usable in all states. Since you don’t sign them they are simply a Housekeeping Document. Always run legal documents by your local attorney before you use them.