Customized Property Management Agreements and Support Documents

PMA Package #1:The Property Management Agreement

The documents on this site are the result of a 20 year collaboration between national trainer Robert Locke RMP, MPM and trial attorney Monica Gilroy as Crown Management navigated its way through the legal challenges of managing rentals in Atlanta. Monica’s expertise in real estate litigation (especially landlord/tenant and fair housing disputes) uniquely equipped her to write great PMA’s that managers have been downloading and embracing for years. Over 100 managers (in 17 states) now use these documents and benefit from the experience of Robert and Monica.

The management agreement is the cornerstone of your business as it establishes your management style, lease format, Scope of Service, owner handbook, how safely you’ll operate and how much money you’ll make. It will drive every policy and process you operate by. A properly written PMA will protect you from the hazards of the business and make you scalable and profitable. A poorly written PMA will expose you to risks and prevent you from being scalable and from making the kind of money you should make. Have a customized agreement and you’ll get control of your business, find it simpler to run, have less conflict (litigation) and turn it into a money machine.

Starting with our document (or yours) we’ll help you craft a PMA exactly as it should be with all the CYA protections and revenue-generating strategies you need to become a successful and prosperous manager. We’ll help you shape the agreement to your model and state laws. We don’t leave you alone in this project but partner with you to have a document just as you want to operate and hand hold you through the entire process. We’ve been offering this document online for several years and over 100 managers (in 17 states) have adopted it.

What you get:

A fully editable management agreement (PMA) that you will add your name to, make some dollar (and percentage) changes, and be up and running in a couple of hours. View a sample
An example PMA completely filled in so you see what it should look like when you’re done.
27 studio-shot training videos (6 to 8 minutes each) covering every detail of the management agreement. View library of videos. This makes great training for your staff so you’re not doing it all yourself.

We’ve added several testimonials on this page from other managers who have embraced these documents and found them easy to implement and get current owners to execute.

You’re not alone in this effort. Our mission is to help you customize this document (or help you tweak yours) to work in your model and in compliance with your state laws. We’ll collaborate with you to make sure it’s exactly what you need to be scalable and profitable in your market.

PMA Module # 1 Customized Property Management Agreement $1,995.00

Buy Module # 1

PMA Package #2: Housekeeping Documents

For 20 years attorney Monica has pushed her clients into keeping the management agreement short (like six pages) because long documents are hard to defend in court. Some managers think they should have a 10-page PMA plus exhibits, addendums, and incorporate the owner handbook (and company policies) into the original document which makes defending it quite impossible. There are, however, some critical topics addressed in the PMA you need to expand on in more detail to set expectations and protect ourselves from owner-driven lawsuits.

Learn what is included

These stand alone (housekeeping) documents are listed below. If you address wormey topic in the management agreement, it can stretch the document to 10 or 12 pages which is way too long. Some management agreements go on for 14+ pages, incorporate owner handbooks, lots of operational manuita and can overwhelm the owner. Long agreements generate too much information (and suspicion) for the owner. A better strategy is to remove some of the manuita from the management agreement and put them on separate pages the owner signs (but not you) and we call them housekeeping documents.

These are CYA documents designed to protect you from the litigation coming your way. They add body armor to your business and keep you from getting sued. Protect yourself from lawsuits, without loading up your PMA with all the operational manuita, by adopting these housekeeping, documents.

What you get:

Housekeeping Documents: Mold / Mildew / Moisture Disclosure and reporting requirements; Establishing & Maintaining the Trust Account; Personal Property Disclaimer; Owner’s Mortgage Disclosure; W-9 Form; Lead Paint and Flood Disclosure; Authorization to Add Agent as an Additional Insured; Property Features; Authorization and Agreement for Automatic Electronic Funds Transfer (EFT/ACH); Maintenance Disclosure; Owner Declaration and Data Schedule; Unenforceable Terms in the Lease Disclosure and New Property Sign Up Tracking Worksheet. The list keeps growing. We recommend you use every document, every time, for every new owner signup to protect yourself.
Studio-shot training videos describing each document and how to use it to protect yourself. View library of videos.

You’re not alone in this effort. Our mission is to help you customize these documents to work in your model. We’ll collaborate with you to make sure it’s exactly what you need to be scalable and profitable in your market.

PMA Package # 2 Housekeeping Documents: $495.00.

Buy Module # 2

PMA Package #3: Customized Ancillary Documents

Occasionally the home has special characteristics like a hot tub, a HOA or a commercial home warranty and you’ll want a special document to address these unique situations (ancillary documents).

Learn what is included

Here’s What You Get

Owner’s Homeowner Association Disclosure; Power of Attorney and completed sample; Modification of Agreement Addendum; Adding a Property to an Existing Management Agreement; Multiple Owner Declaration and Data Schedule; Entity Declaration and Data Schedule; Home Warranty Disclosure and Agreement. We recommend that you use these documents as you need them for special properties.
Studio-shot training videos describing each document and how to use it to protect yourself. View Library Of Videos

PMA Package #3: Customized Ancillary Documents $295

Buy Module # 3

PMA Module # 4 Entity Documents

Occasionally the property will be held in a state-sanctioned entity like a trust, an LLC or corporation and you’ll need an affidavit to pin down the owner hiding behind the curtain so you make sure you’re dealing with the right person. We call these Entity Documents and they will save you when things go south with your entity owner. All of these documents are critical to your protection, will prevent litigation and generate more revenue. If all your owners are real people you don’t need these documents. If any owners use entities for asset protection (or hiding title from the public) these documents are critical to your protection. These are lawyer drafted documents with training notes, completed samples so you know how to fill them out and blank documents for you to fill in when you need them.

Learn what is included

Here’s What You Get

Certification of Trust; Corporation Resolution; Limited Liability Company Affidavit, Limited Partnership Affidavit. All documents come with samples filled out, instructions and video training. We recommend you use these documents when title is held in a title holding entity where real ownership is hidden from the public view.
Studio-shot training videos describing each document and how to use it to protect yourself. View Library Of Videos

PMA Package #4: Customized Entity Documents $295

Buy Module # 4

Jason Yoss GoldenWest Training Property Manager Client Testimony

Jayson Yoss, President GoldenWest,
Las Vegas-Phoenix-San Diego

With almost 1400 units under management we completely embraced Robert's unbundling strategy (in his PMA agreement) and IT CHANGED EVERYTHING. My staff has estimated that we will collect an ADDITIONAL $650,000 in gross revenue this year from the ideas he shared . . . just in his PMA. We call it PURE ROBERT LOCKE CASH! The revenue started flowing in almost immediately.

Richard Drake Broker Owner of Renters Warehouse Houston TX

Richard Drake, Renters Warehouse
Houston TX

In the past six months we completely changed our management program and embraced the Crown documents and systems. We're more profitable, more efficient and more scalable after adopting his strategies and forms. Robert is a big thinker on property management topics. He's obviously had time to think things through and has answers to questions we haven't thought to ask yet. After six short months he has us doing property management very differently. Wish we had met him years ago.

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External Links

Rent Recovery Onboarding
Rent Recovery Video Library
Property Management Masters Newsleter
CredHub Support Training
Attorney Monica Gilroy's Website
Betty Locke ART Website
National Service Charity