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The Number ONE Challenge - Making Big Money in Property Management
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Number One Enemy of Scalability
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Solving Bad Reviews Forever
for 30 Days!
STOP BAD INTERNET REVIEWS FOREVER with this Dispute Resolution and Non-Disparaging Agreement.
Tenants stayed in our homes for years and became our friends UNTIL THEY MOVED OUT AND WERE CHARGED FOR DAMAGES. Then they turned to their keyboard and smashed us on Google, Yelp, the BBB and every other complaint-friendly site that gave them a voice and BASHING THEIR MANAGER became their passion. Twice we were invited by the BBB to withdraw our membership because they were going to terminate our BBB certification due to bad reviews.
After several years of this we got fed up and our attorney Monica Gilroy helped us craft a Non-Disparaging Agreement for tenants to sign before move in. (We tried embedding language in the lease but it didn’t work.) Tenants fussed at the notion that we were taking away their right to smear us if they felt we deserved it and half of them refused to sign it. We were moving in 50+ tenants in a month and were constantly fighting with tenants about signing this document. We went back to the drawing board and recreated it into a more friendly agreement defining how we would both respond if/when a dispute arose. It worked like magic. Every tenant signed it without reservation. A year later we had a B+ with the BBB and a four-star Google rating. A year after that we had an A+ with the BBB and a 4.7 with Google. So, STOP BAD REVIEWS FOREVER with this (non-state specific) ONE-DOCUMENT-FIXES-ALL strategy.
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Myth #57 To Sell My Management Accounts I need an Assignability Clause! Right?
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Myth #43 It’s okay for a professional property manager to have things in their lease they know they can’t enforce
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Myth # 39 If it appears a property is going into foreclosure, I can lock up the owner’s trust account. Right?
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Our Property Visit Story
How to make property visits a new source of revenue
View Our Expanding Line of Products
This is the part of our site where all the products, resources, videos, forms, manuals, handbooks, customized management agreements and leases, money-making ideas, CYA protections, checklists, service animal/comfort pet training and all you’ll ever need to run a safe and profitable management business. This is the “Mother Load”.
It will take us six to twelve months to get it all posted, and we’ll keep posting more as time goes on, but there will be more than you can digest before the end of the year. I’ve been digging through our 35 years of document archives and there’s more than I thought.
If you register we’ll send you notices as we post things so you’ll know what’s there and where to look for it.
Doc Assessment
Lease Agreement
Protect Yourself
Management Agreement
Scope of Service
Qualifying Guidelines
Buy/Sell a PM Co.
Starter Kit
Cashing In On PM
Client Support
Revenue Sharing
Onboarding New Owners
Preventing Litigation
Using Standard Forms?
PM Myths
Monthly Coaching
One on One
