Property Reporting Services

Created By Property Managers For Property Managers

When I started managing properties in 2005, my focus was on the tasks I felt were most important - - - collecting rent, handling maintenance issues, and evicting bad tenants. When it came to routinely checking on properties and making sure tenants were not breaking their lease, I was not always the best. I soon found out that just because a tenant pays rent doesn't mean they are taking care of the place.

By 2010 I fully realized the importance of inspecting/reviewing properties. I had been given the responsibility of protecting this large investment for clients. For some, the biggest investment they owned. It was up to me to make sure there was no illegal activity, no unauthorized pets, no insurance risks and properties were up to rental property code. Keeping up with Property Reports myself was difficult and time consuming. I knew there had to be a better solution.

I searched for a company that provided this type of service but could not find one. So I trained my own team just for this purpose. We developed a system of reporting using photos and packaged it all in an easy to read PDF file. I now had a consistent way of documenting the condition of any property. We shared the reports with our owners and they loved them. It gave them peace of mind and bridged the gap of communication.

Our reports worked so well for us I knew other property managers would greatly benefit from them too. In 2011 I founded OnSight PROS as a third party solution for inspecting rental properties. As more property managers discover the value of our service we have grown to meet the demand. PROS is now a national company with a dedicated call center, scheduling division and certified inspectors.

It is extremely rewarding to offer such a valuable service to property managers. We hear stories all the time of how our reports have helped the relationship between property managers and owners. Owners say PROS reports are an invaluable way of knowing the condition of their investment. While property managers tell us our service frees them from worry and allows them to offer a higher level of service.

Our mission is to help make your business more productive with less hassle. We look forward to serving you.

- James Alderson, CEO

Tenant Lead Scheduling Software

Beautiful software with call center and electronic lockboxes at a predictable, affordable price.

In 2009, James Barrett became an accidental landlord after his home lost a third of its value during the Great Recession. He was eager to turn a profit on the home but ran into struggles with finding high-quality tenants.

Barrett naturally looked to technology since he was a software product manager, but he couldn’t find anything to suit his exact needs.

“In a sea of listing sites, I couldn’t find one solution that holistically solved my primary problem: finding a quality tenant as quickly and easily as possible,” Barrett said. “So I teamed up with my best friends, fellow landlords and software developers to build Tenant Turner with a mission to make happier, more confident renters, owners and property managers by improving the leasing experience.”

The Tenant Turner team builds software that helps property managers save time that would otherwise be spent on doing things like finding tenants, scheduling walk-throughs and conducting background checks. Available on both computers and smartphones, the platform uses a unique listing syndication tool that funnels leads from some of the most popular websites into the prequalification process.

The company is able to weed out any unqualified tenants from the get-go, allowing for property managers to spend their valuable time with serious renters. Tenant Turner then scores and schedules the best fit prospects.

The automated showing schedule allows landlords to seamlessly communicate with Tenant Turner on their availability. Once a renter comes through for a showing, the landlord can then find even more information about the individual and do a background check.

“For those prospective tenants who prefer to call and speak with a human, our customer service representatives can prequalify them over the phone. So regardless of site or preferred form of contact, our property managers have a centralized repository for all tenant prospects and showing coordination,” Barrett said.

Tenant Turner also shares data with its customers to help them understand the best ways to improve their leasing and rental process. Reports are made available and easy-to-understand right on the customer’s dashboard.

Based in the Mid-Atlantic region, Tenant Turner has a large presence with landlords in the region but also throughout the nation. And although growth is on the horizon for the company, they are not looking to expand rapidly.

The current strategy is to find a customer in a new market and then learn as much as possible about that region before planting roots there. The East Coast and Texas are next on the docket for expansion.

And although there are plenty of available options for property managers, Tenant Turner strives to offer the most comprehensive and simple solution: a user-friendly piece of software that will solve a problem and be available to users who need it most when and where they need it.

“Our founding team understands this problem because we’ve all self-managed rental properties so we built an intuitive, mobile-first software solution that saves property managers 16 hours per listing and can cut their rentals’ days on market in half,” Barrett said.